Not so very long ago, I was running an errand for The Darling Wife. I plopped my Liquid Nails on the belt, and asked the teller, “Would you please charge me for a 2 pound bag of ice?”
He blinked at me once or twice. “Do you mean two large bags of ice?”
“Nope, one bag, two pounds, please.”
Again, the slow blink. “So, you want two small bags of ice, right?”
Again, my response was negative. “Nope. I plan on walking out of here with one bag of ice, a small one. Please see to it that I am properly charged.”
He paused, again. “Okay. One bag of ice? One small bag of ice?”
“Yes, sir. That’s what I am seeking.”
“Okay. That will be (total).”
I handed him the money, took my change, thanked him.
When I reached the ice chest, and retrieved my small bag of ice, I noted that it was seven (Yep, *7*) pounds, NOT two pounds.
So, I think we all can discern who the idiot was in this little exchange.
(Tag! I’m IT!)
IMHO, an incorrect assumption on the part of the customer does not make said customer an idiot but merely ill-informed. A response from duh cashier such as “Oh, ice comes in seven or ten pound bags. Which would you like?” would’ve minimized confusion and transaction time. But you already know that.
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Yep, you are correct.
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