Conversation with XM customer service:
“I want to cancel my service with you people.”
“You can’t. You have a contract that lasts a year”
“Well, I’m not going to pay you. We agreed you’d bill me at the ‘new customer’ rate for each of the next 12 months, yet this bill is nearly twice that. I will not pay it.”
“If you do not pay us in the next 5 days, we’ll cancel your service.”
“Why don’t you think about what you just said. Can you explain the difference between what you just said, and what I want to happen?”
I don’t know if to laugh in merriment or cry in sorrow.
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Pretty much my response. TDW-Mark II watched, surprised, as I gave my phone “that head cocked beagle look”, after that one!
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